Question 1

There is a broken link - what do I do?

Accepted Answer

From time to time the links we add to our resources disappear into cyber space. If there is a broken link please let us know - either email hello@digtialkete.co.nz (hello@digtialkete.co.nz)or send us a message on the contact page. We will replace it as soon as we can!

Question 2

Can I share a resource with another teacher or colleague?

Accepted Answer

We really kindly ask that you don't. We know teachers love to share and this helps our kids. 
But we spend hours making these for you and the only way we can continue to make them is through your ongoing support. We are a small team teachers trying to make a difference. Supporting us makes a difference. 💜

If it is a free resource, encourage them to make a free account - then they will have access to all our free resources and be able to find more!

Question 3

When will new resources be added?

Accepted Answer

Our goal is to make at least one new premium resource per week and at least one new free resource a month.

Question 4

Who makes the resources?

Accepted Answer

We have the amazing team at DC (www.digitalcircus.org.nz)(www.digitalcircus.org.nz) creating resources for Digital Kete. All recently out of the classroom and facilitating PLD with a range of schools and levels across Aotearoa, NZ, they bring a wealth of experience, curriculum knowledge and pedagogy.

Question 5

I would like to request a resource

Accepted Answer

As part of a premium membership you get to have one resource created specifically with you and for you. 
Any member (free or paid) can also submit a request for any resource that we will add to our create list! 
We tend to prioritise our paid members suggestions.

Question 6

What formats are your resources in?

Accepted Answer

Primarily Google docs, slides, drawings etc
As well as a PDF version.

Question 7

I shared a link/resource with my students but they can't access it

Accepted Answer

Different schools have different settings for accessing 3rd party apps like Youtube for example. 
Have a kōrero with your tech person or email hello@digtialkete.co.nz (hello@digtialkete.co.nz)to see if we can help.

Question 8

The resource is requiring me to "Request Access"

Accepted Answer

Oops! Glitch in the Matrix. 
Please request access and that will alert us immediately that something's not right. 
We will get that resource to you within 24 hours.

Question 9

I don't have Google - do the resources come in a Word Doc?

Accepted Answer

Not currently - but there is the PDF version.

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